Why eSIM
Faster connection
Buy, activate, and manage eSIM without visiting a store or waiting for delivery.
Multiple numbers
No need to carry multiple devices so you can juggle work and personal life.
Caring for the planet
eSIM eliminates plastic, packaging and the transport of a physical SIM card.
Pre-Paid Mobile Plans
For most of our plans, you can choose between an eSIM or a physical SIM card. Learn more.
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7 Day Plan
5GB included data
3GB + 2GB Activation Bonus5GB on first three recharges, 3GB from fourth. Activate by 6 October 2025, remaining recharges by 5 December 2025. For use in Aus.$13
with usable recharge after Pre-Paid Plan activation.
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28 Day Plan
45GB included data
15GB + 30GB Activation Bonus45GB on first three recharges, 15GB from fourth. Activate by 6 October 2025, remaining recharges by 5 December 2025. For use in Aus.$39
with usable recharge after Pre-Paid Plan activation.Auto recharge bonus data
Get bonus data on up to 6 recharges after activation when you turn on auto recharge.
New service activations between 8 July and 10 November 2025. All bonus data auto recharges must occur by 31 May 2026. T&Cs apply. -
28 Day Plan
65GB included data
25GB + 40GB Activation Bonus65GB on first three recharges, 25GB from fourth. Activate by 6 October 2025, remaining recharges by 5 December 2025. For use in Aus.$49
with usable recharge after Pre-Paid Plan activation.Auto recharge bonus data
Get bonus data on up to 6 recharges after activation when you turn on auto recharge.
New service activations between 8 July and 10 November 2025. All bonus data auto recharges must occur by 31 May 2026. T&Cs apply. -
28 Day Plan – eSIM only
85GB included data
35GB + 50GB Activation Bonus85GB on first three recharges, 35GB from fourth. Activate by 6 October 2025, remaining recharges by 5 December 2025. For use in Aus.$59
with usable recharge after Pre-Paid Plan activation.Auto recharge bonus data
Get bonus data on up to 6 recharges after activation when you turn on auto recharge.
New service activations between 8 July and 10 November 2025. All bonus data auto recharges must occur by 31 May 2026. T&Cs apply. -
28 Day Plan – eSIM only
110GB included data
70GB + 40GB Activation Bonus110GB on first three recharges, 70GB from fourth. Activate by 6 October 2025, remaining recharges by 5 December 2025. For use in Aus.$69
with usable recharge after Pre-Paid Plan activation.Auto recharge bonus data
Get bonus data on up to 6 recharges after activation when you turn on auto recharge.
New service activations between 8 July and 10 November 2025. All bonus data auto recharges must occur by 31 May 2026. T&Cs apply.
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6 Month Plan
140GB included data
70GB + 70GB Activation Bonus140GB on activation only. Future recharges include 70GB. Activate by 6 October 2025. For use in Aus.$180
with usable recharge after Pre-Paid Plan activation. -
12 Month Plan
300GB included data
165GB + 135GB Activation Bonus300GB on activation only. Future recharges include 165GB. Activate by 6 October 2025. For use in Aus.$350
with usable recharge after Pre-Paid Plan activation.
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6 Month Plan
390MB included data
$39
with usable recharge after Pre-Paid Plan activation.
$2 SIM Kit
Buy our $2 Pre-Paid SIM Kit and choose from a wider range of plans and recharge amounts when you activate. Select what suits you.
Includes a 3-in-1 SIM card with standard, micro and nano sizes
Choose between a Pre-Paid Mobile or Pre-Paid Mobile Casual plan when you activate
Select one of six different recharge amount options
Keep your old number when you switch to Telstra, or get a new one.
Compatible devices
Most phones produced post 2020 are eSIM compatible (or dual SIM). Devices purchased overseas may not be eSIM compatible.
Device not eSIM compatible? See our Pre-Paid plans that include a physical SIM.
How to connect an eSIM
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Download the My Telstra app
Download or update the My Telstra app on your eSIM compatible device.
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Purchase eSIM plan
Select the eSIM tile located on the home page or 'Services' tab. Reconfirm your chosen plan and purchase.
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Activate and install
- Ensure you are connected to Wi-Fi and follow the prompts to install your eSIM profile to your phone.
- You'll be connected to our network as soon as the eSIM installation and porting (if required) is complete.
- Ensure you are connected to Wi-Fi and follow the prompts to install your eSIM profile to your phone.
Frequently asked questions
eSIM (embedded SIM) technology is replacing the need for traditional plastic SIM cards. It’s a digital way of storing your network service on compatible devices, that’s faster, simpler and more environmentally friendly.
An eSIM profile is digital information you need to download to your eSIM-enabled device to access Telstra’s mobile network.
Most phones manufactured post 2020 come with eSIM and there are also other devices that support eSIM such as wearables, laptops and tablets. Please check compatibility on your device manufacturer’s website.
No. Switching from a physical SIM to an eSIM doesn’t impact your plan, mobile number or Pre-Paid credit.
Yes. If your Telstra plan includes 5G network access and your device is 5G compatible, you can access Telstra's 5G network when you’re in Telstra 5G coverage areas.
A Telstra ID allows you to securely manage your services, track your usage and more in the My Telstra app.
To link your service through My Telstra:
- Sign in with your Telstra ID
- Go to Services
- Scroll to Can’t see one of your services?
- Go to Get help and follow the prompts.
You need to have iOS13 or later, to use eSIM. Not all iPhone models are eSIM-enabled so check the Apple website.
Using an eSIM can eliminate the CO2 emissions involved in manufacture, warehousing, and delivery of a physical plastic SIM.
If your device has a physical SIM and eSIM, or multiple eSIM profiles, it can use up to two mobile services at the same time. By purchasing multiple Telstra Pre-Paid or post-paid Upfront, services, you can make and receive calls and texts with two different mobile numbers and use mobile data, with two separate plans on the same device. The plans do not need to be identical and can be a combination of Pre-Paid and Upfront if you choose.
Dual SIM requirements, functionality and operation may be different depending on the device model. It’s a good idea to check first by going to the device manufacturer’s website.
No. eSIM is digital SIM technology available on compatible devices that allows you to use a Telstra mobile plan without requiring a physical SIM card. Dual SIM devices support two mobile services at the same time. Some dual SIM devices also come with eSIM technology, and vice versa, but not all.
Dual SIM is a capability your device may support, allowing it to support up to two mobile services. eSIM is an embedded SIM that’s built into a compatible device. Your unique eSIM profile can be digitally downloaded using the My Telstra app or an eSIM card using a Telstra Upfront plan.
Need help?
Support
Find the answers you're looking for on our eSIM support page.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Contact us
Have a question you need answered? See our contact and help options.
Find a store
Find your nearest Telstra Store.
